Maintaining your hearing aids

On this page you can learn how to take care of your hearing aids and get the most out of them, through connecting your hearing aids to other devices and accessories.

Please use our easy videos and how-to guides, where you can learn how to change batteries or domes, clean your hearing aids, or connect hearing aids to the TV or music streamer

Customer service

Download guides for your hearing aids

Older man examining a hearing aid being offered to him.

Getting started with your hearing aids

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Various styles and types of hearing aids, including in-ear, behind-the-ear, and modern designs with advanced technology.

Troubleshooting guide for hearing aids

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A gray-haired man holds a wine glass and converses with a blonde woman (blurred face) in a warmly lit setting, suggesting a social or dining experience. No text visible.

Tips for family and friends of hearing aid users

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How-to videos for hearing aid maintenance

1

Changing batteries, domes and earwax filters

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2

Maintaining and cleaning your hearing aids

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3

Using your hearing aids

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4

Connecting your hearing aids to devices and accessories

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1. Changing batteries, domes and earwax filters

How to change your hearing aid batteries

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Changing the domes on hearing aids step by step

How to change the domes on your hearing aids

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Changing a hearing aid earwax filter step by step

How to change the ear wax filter

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WARNING
New and used button/coin batteries are hazardous and should be kept away from children. Button/coin batteries can cause serious injuries if swallowed or placed inside any part of the body. Seek medical attention immediately if this is suspected. The New Zealand National Poisons Centre can be contacted 24/7 on 0800 764 766 for fast, expert advice.

2. Maintaining and cleaning your hearing aid

Cleaning a hearing aid with a soft cloth.

How to clean your hearing aid

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Cleaning Oticon in-the-canal custom hearing aids with a microfiber cloth

How to clean your Oticon in-the-canal custom hearing aids

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A close-up of a hand holding a small in-ear hearing aid as a cleaning tool approaches it, emphasizing precision maintenance in a professional hearing care context. No visible branding or text.

How to change batteries in your Oticon Opn invisible in-the-canal hearing aids

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3. Using your hearing aids

Changing programs on behind-the-ear miniRite hearing aids with a two-second press.

How to change programs on your behind-the-ear miniRite hearing aids

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How to attach an ear grip to your hearing aid

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How to remove an ear grip from your hearing aid

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4. Connecting your hearing aids to devices and accessories

Connectivity depends on the particular features of your hearing aid, which may differ depending on make and model. Not all hearing aids have connectivity capability. Check instructions for use for your hearing aid(s).