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Customer Service

The team at Audika know hearing.

We are ready to assist you with your hearing healthcare needs.

Contact Customer Service: 

Our Contact Centre is available on 0800 569 153 weekdays 9am - 8:30pm and Saturdays 10:30am - 2:30pm.

Alternatively, email us via, start an online chat or request a call back.

How can we help you?

Our team of Audiologists or Audiometrists are dedicated to providing you with exceptional care including hearing tests and finding the ideal hearing aid for you.

We believe in personalised hearing care, because we know that every individual is unique.

So when it comes to your hearing aids, there’s no one-size-fits-all solution and it is our goal to make sure you always have the very best in hearing care. 

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Online hearing guides & resources

Request batteries and domes online
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Download guides for hearing aid users
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Learn how to use and maintain your hearing aids
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5 steps to improving your hearing

1. Check your hearing with our 5-minute online hearing test (3).
Start now
2. Book a FREE* hearing check in a clinic near you.
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3. Learn about modern hearing aid technology features and benefits.
Explore hearing aids
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4. Learn about funding options and subsidy programs.
Funding options
5. Take advantage of our 60-day money back guarantee^.
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