Audika Hearing Care Help Line
Here to help from the comfort of your home
The Audika Hearing Care Help Line is a service that will allow you to connect with an Audika local expert via phone, video call or online, on your hearing questions and request batteries to be mailed to you. Even if you are not an existing Audika client, our local experts will be only too happy to help.
Our expert team can help:
- Connect you with a highly trained clinician to address any queries you might have
- Request batteries to be mailed to you
- Even if you are currently not an existing Audika client, our team are here to help you
Call us on 0800 001 726 or Live chat. Available 9am-5pm Monday to Friday.
Order batteries and more
Online hearing resources
We have developed some useful information and trouble-shooting guides to assist you while you are at home. Whether you need assistance in changing your hearing aid batteries, maintaining your hearing aids, using your hearing aids, connecting your hearing aids to devices and accessories or a family member might like to know more about your hearing aids, Audika has information readily available.
Changing your hearing aid batteries
Maintaining and cleaning your hearing aid
Using your hearing aids
Connecting your hearing aids to devices and accessories
Trouble-shooting hearing aid problems
Tips for family and friends
We continue to monitor this situation closely and will provide ongoing updates as they become available. We also encourage our clients to stay up to date through the New Zealand Government’s websites:
New Zealand Government
Ministry of Health